Thank you for your interest in my translation agency. The protection of your personal data and the confidential handling of your information are of utmost importance to me.

Using my website is generally possible without providing personal data. If you contact me via my website, for example, using the contact form or by email, I process the personal data you provide in order to process your request, contact you, and, if applicable, prepare or carry out the requested translation services.

The processing of personal data, such as your name, contact details, or other information that you provide to me in connection with an inquiry or order, is carried out in accordance with the General Data Protection Regulation (GDPR) and applicable data protection regulations.

This privacy policy informs you about the personal data I process when you use my website, the purposes for which this is done, and your rights as a data subject.

I take appropriate technical and organizational measures to adequately protect your personal data. Please note, however, that data transmission over the internet can inherently involve security risks. If you wish to transmit confidential information, you can also contact me in another way, for example by telephone.

1. Definitions

This privacy policy is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). It is intended to be understandable and transparent for visitors to my website, as well as for my customers and business partners. To ensure this, I will first explain the terms used.

This privacy policy uses, among others, the following terms:

a) Personal data

Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

b) Data subject

A data subject is any identified or identifiable natural person whose personal data is processed by the controller.

c) Processing

Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Restriction of processing

Restriction of processing means the marking of stored personal data with the aim of limiting its future processing.

e) Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.

f) Pseudonymization

Pseudonymization means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

(g) Controller or data controller

The controller or data controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for by Union or Member State law.

(h) Processor

A processor is a natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller.

(i) Recipient

A recipient is a natural or legal person, public authority, agency, or other body to whom personal data are disclosed, whether a third party or not. However, public authorities that may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

(j) Third party

A third party is a natural or legal person, public authority, agency, or other body other than the data subject, the controller, the processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

k) Consent

Consent means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. Name and address of the data controller

I, Dr. Anja Kuhn, am the data controller within the meaning of the General Data Protection Regulation (GDPR) for the processing of personal data on this website:

 

3. Cookies

My website uses cookies. Cookies are small text files that are stored on the user’s device via an internet browser.

Cookies can be used to ensure the functionality of my website, to provide certain technical functions, and to make my website more user-friendly. Some cookies are technically necessary to provide the basic functions of my website. These cookies are used in accordance with applicable legal regulations. Non-essential cookies, for example, for analysis or marketing purposes, are only activated after your prior consent via the consent management tool.

The cookies used by my website may contain information that allows the user’s device to be recognized. However, this does not automatically identify you personally.

You can prevent the storage of cookies at any time by adjusting your internet browser settings or delete cookies that have already been stored. The procedure for doing so varies depending on the browser used. Please note that if you disable cookies, you may not be able to fully use all the functions of my website.

 

4. Collection of General Data and Information

My website collects a range of general data and information each time it is accessed by a data subject or an automated system. This data is stored in my server’s log files.

In particular, the following may be collected:

(1) the browser type and version used,

(2) the operating system used by the accessing system,

(3) the website from which my website was accessed (referrer),

(4) the subpages of my website that are accessed,

(5) the date and time of access,

(6) the internet protocol address (IP address),

(7) the internet service provider of the accessing system, and

(8) other comparable data and information that serves to ensure the functionality of my website and to defend against attacks on my IT systems.

I do not directly link this data to a specific individual. However, processing may be technically necessary to ensure the security and functionality of my website.

This information is particularly needed to correctly display the content of my website, to guarantee its secure operation, and to provide the necessary information for defense and investigation in the event of a cyberattack.

The collected data may be analyzed for statistical purposes to improve the security and technical operation of my website. The server log files are stored separately from other personal data that you provide to me, for example, when contacting me or placing an order.

 

5. Contact Options via the Website

Due to legal requirements, my website contains information that enables quick electronic contact and direct communication with me. This includes my email address.

If you contact me by email or via the contact form, the personal data you provide will be automatically stored. I process the personal data you voluntarily provide exclusively for processing your inquiry, contacting you, and, if applicable, preparing or carrying out my translation services.

Data will only be shared if required by law, necessary for the enforcement of legal claims, or if external service providers are used within the framework of commissioned data processing.

 

6. Routine Deletion and Blocking of Personal Data

I process and store personal data only for the period necessary to achieve the respective processing purpose or as required by law.

As soon as the purpose of storage ceases to apply or a legally prescribed retention period expires, the personal data will be deleted or blocked in accordance with legal requirements.

 

7. Rights of the data subject

As a data subject, you have the following rights regarding the processing of your personal data:

a) Right to confirmation

You have the right to request confirmation from me as to whether I process personal data concerning you. If you wish to exercise this right, you can contact me at any time using the contact details provided in this privacy policy.

b) Right of access

You have the right to obtain, at any time and free of charge, information about the personal data stored about you and a copy of this information.

The information includes in particular information about:

• the purposes of the processing,
• the categories of personal data processed,
• the recipients or categories of recipients to whom personal data has been or will be disclosed,
• the planned duration of storage or, if this is not possible, the criteria for determining this duration,
• the existence of a right to rectification, deletion or restriction of processing as well as a right to object to processing,
• the existence of a right to lodge a complaint with a supervisory authority,
• the origin of the personal data, if it was not collected from you,
• the existence of automated decision-making including profiling in accordance with Art. 22 GDPR and, where applicable, information about the logic used and the effects of this processing.

You also have the right to obtain information about whether your personal data has been transferred to a third country or an international organization. If this is the case, you have the right to receive information about the appropriate safeguards relating to the transfer.

If you wish to exercise this right of access, you can contact me at any time using the contact details provided in this privacy policy.

c) Right to rectification

You have the right to request the immediate rectification of inaccurate personal data and the completion of incomplete personal data.

If you wish to exercise this right, you can contact me at any time using the contact details provided in this privacy policy.

d) Right to Erasure (Right to be Forgotten)

You have the right to request the erasure of your personal data, provided the legal requirements under Article 17 of the GDPR are met.

This is particularly the case if:

• the personal data are no longer necessary for the purposes for which they were collected,
• you withdraw your consent and there is no other legal basis for the processing,
• you object to the processing and there are no overriding legitimate grounds for the processing,
• the personal data have been unlawfully processed, or
• erasure is required due to a legal obligation.

If you wish to request the erasure of your personal data, you can contact me at any time using the contact details provided in this privacy policy.

e) Right to restriction of processing

You have the right, under certain conditions, to request the restriction of the processing of your personal data.

This applies in particular if:

• you contest the accuracy of your personal data,
• the processing is unlawful and you request restriction of processing instead of erasure,
• I no longer need the data for processing, but you require it for the establishment, exercise, or defense of legal claims,
• you have objected to the processing and the balancing of interests is not yet complete.

If you wish to exercise this right, you can contact me at any time using the contact details provided in this privacy policy.

f) Right to data portability

You have the right to receive the personal data you have provided to me in a structured, commonly used, and machine-readable format, provided the legal requirements are met.

You also have the right to have this data transmitted to another controller, insofar as this is technically feasible and does not adversely affect the rights and freedoms of other persons.

g) Right to object

You have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data where the processing is based on point (e) or (f) of Article 6(1) of the GDPR.

I will then no longer process your personal data unless I can demonstrate compelling legitimate grounds for the processing or the processing serves the purpose of establishing, exercising or defending legal claims.

Where personal data are processed for direct marketing purposes, you have the right to object to such processing at any time.

h) Right to withdraw consent under data protection law

You have the right to withdraw your consent to the processing of your personal data at any time with effect for the future.

If you wish to exercise your right of withdrawal, you can contact me at any time using the contact details provided in this privacy policy.

i) Right to object to automated decision-making, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless an exception under Article 22 GDPR applies.

j) Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data infringes data protection regulations.

 

8. Plugins und Tools

Google Analytics 4 (GA4)

This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).

Google Analytics uses cookies and similar technologies to analyze the use of our website. The information generated by the cookie about your use of this website may be transmitted to and processed by Google. This may include, in particular, information such as IP address, device information, browser information, pages visited, and interactions with the website.

The use of Google Analytics is based solely on your consent pursuant to Art. 6 para. 1 lit. a GDPR. Consent is obtained via the “Real Cookie Banner” consent management tool used on this website. You can withdraw your consent at any time with effect for the future by changing the cookie settings via the consent management tool.

For the technical integration of Google Analytics, I use the free version of the WordPress plugin “Google Analytics for WordPress by MonsterInsights.” This plugin supports the integration of Google Analytics into this website and the use of the analytics functions provided by Google.

Google processes the collected data to provide and evaluate the analytics functions of Google Analytics. Google may also process data in third countries, particularly the USA. Information about the use of my website may be processed to create statistical analyses and to better understand website usage.

Insofar as personal data is transferred to third countries, particularly the USA, processing is carried out in accordance with the requirements of Articles 44 et seq. of the GDPR. Further information on data protection at Google can be found at:

https://policies.google.com/privacy

The storage period for data processed by Google Analytics depends on the settings I have selected in Google Analytics.

Google Fonts & Google Web Fonts

The Google Fonts used on this website are hosted locally. No connection to Google servers is established. 

Real Cookie Banner

This website uses the “Real Cookie Banner” consent management tool to manage cookies and similar technologies, as well as related consents. Further information on how “Real Cookie Banner” works and how it processes data can be found at: https://devowl.io/de/wissensdatenbank/real-cookie-banner-datenverarbeitung/

 OptinMonster

This website uses OptinMonster, a service for creating and managing forms, pop-ups, and other interactive elements to improve user interaction on this website. The provider is OptinMonster LLC, 3701 Savoy Lane, Suite 100, Tampa, FL 33618, USA.

OptinMonster may use cookies and similar technologies to enable the display and functionality of the embedded elements and to analyze the use and effectiveness of the campaigns. In particular, technical information such as IP address, browser information, device information, pages visited, and interactions with the embedded elements may be processed.

This processing only takes place if you have given your consent via the “Real Cookie Banner” consent management tool I use. The legal basis for this is Article 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future via the cookie settings.

Where personal data is transferred to the USA or other third countries, the transfer is carried out in accordance with the requirements of Articles 44 et seq. of the GDPR.

Further information on data protection at OptinMonster can be found at:

https://optinmonster.com/privacy/

The provision of personal data is neither legally nor contractually required. You are not obligated to provide personal data. Without your consent, the functions used via OptinMonster, insofar as they use cookies or similar technologies, will not be activated.

 

9. Legal Basis for Processing

Personal data is processed on the basis of the General Data Protection Regulation (GDPR).

Where I obtain your consent for specific processing operations, the processing is based on Article 6(1)(a) GDPR. This applies in particular to the use of analytics and marketing technologies such as Google Analytics and OptinMonster, insofar as consent is required for this.

Where the processing of personal data is necessary for the performance of a contract or for taking steps prior to entering into a contract, the processing is based on Article 6(1)(b) GDPR. This applies in particular to the processing of inquiries, the preparation of quotations, and the preparation and execution of translation services.

Where processing is necessary for compliance with a legal obligation, the processing is based on Article 6(1)(c) GDPR.

Where personal data is processed to protect legitimate interests and no overriding interests or fundamental rights of the data subject conflict, the processing is based on Article 6(1)(f) GDPR. This applies in particular to ensuring the security and functionality of my website, as well as the communication and organization of my business activities.

 

10. Legitimate interests pursued by the controller or a third party

Insofar as the processing of personal data is based on Article 6(1)(f) GDPR, my legitimate interest lies in particular in the secure, user-friendly and technically reliable provision of my website and in the organization of my business activities.

 

11. Duration for which personal data is stored

I store personal data only for as long as is necessary for the respective purpose or as required by law. After these periods have expired, the data will be deleted unless further processing is necessary.

Where commercial or tax law retention obligations exist, the relevant data will be stored for the legally prescribed period.

 

12. Legal or contractual requirements for providing personal data; necessity for entering into a contract; possible consequences of not providing it

The provision of personal data may be required if it is legally mandated or necessary for initiating or fulfilling a contractual relationship.

To process inquiries, prepare quotes, and provide translation services, I generally require certain personal data, such as your name and contact information. Without this information, I may not be able to process your inquiry or provide the requested service.

If there is a legal obligation to process personal data, for example, due to tax regulations, processing will be carried out on this basis.

Which personal data is required in each individual case and for what purpose it is processed will depend on the specific contact or contractual relationship.

 

13. Existence of automated decision-making

Automated decision-making, including profiling as defined in Article 22 of the GDPR, does not take place.